Launch of New OIS System Impacts Document Processing Timelines

This message pertains to our international students.

The Office International Services (OIS) has announced its new management system, Trojan International which will launch on March 20, 2023. Based on this announcement, Viterbi Admission and Student Engagement’s (Graduate Student Affairs and Viterbi Career Connections) process and timeline will reflect the OIS launch of their case management system.

Please Note For Curricular Practical Training (CPT): 

The final CPT deadline for Spring is March 13th. We will continue to review CPT applications until March 13th using Viterbi’s current CPT applicationPlease note, if you submit your request by March 13th you will receive a CPT I20 on or after March 20th. Summer CPT will be submitted to the new Trojan International system after March 20, 2023.

In preparation for Trojan International, OIS must alter document processing timelines in the weeks leading up to the launch. OIS Live advising and email response times will not be impacted during this transition.

Submission Deadlines

Travel Signature Request – February 22

If you plan to travel internationally during Spring Break and do not have a valid travel signature, request one now. Please check the travel signature date on the third page of your I-20 or the first page of your DS-2019. If your I-20/DS-2019 was signed within the 12 months (or the last six months if you are on OPT), you do not need an updated travel signature. Requests submitted after February 22 will be processed after March 20.

OPT I-20 Request – March 7

OIS will accept OPT I-20 Requests via MyOIS until March 7 for students graduating in May 2023. Requests cannot be submitted between March 8 and March 19. Requests will be accepted again beginning March 20 via Trojan International.

STEM OPT Validation Report Submissions – March 7

Students on STEM OPT whose 6, 12, 18, or 24-month evaluations are due in March 2023 must submit via MyOIS by March 7. Validation reports cannot be submitted between March 8 and March 19. Validation reports will be accepted again beginning March 20 via Trojan International.

Social Security/ITIN Letter Requests

The launch of Trojan International does not impact Social Security and ITIN letter processing. Please submit requests as usual on the OIS website.

SEVP Portal Account Issue Support

The launch of Trojan International does not impact SEVP Portal Account Issue support. Please submit requests as usual on the OIS website.

All Other OIS Requests – February 22

All other requests must be received by February 22. Submissions cannot be accepted or processed between February 23 and March 19. Requests will be accepted again beginning March 20 via Trojan International.

If you have any questions regarding the launch of Trojan International or your I20 after March 20th, please contact OIS@usc.edu

Published on February 21st, 2023

Last updated on February 21st, 2023


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